Outage in Coveo Cloud V2

[US] Short Platform performance degradation

Resolved Minor

April 12, 2022 - Started over 2 years ago - Lasted less than a minute
Official incident page

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Outage Details

We've identified and fixed an issue affecting our platform, including Search Service, leading to higher than usual error rates. It was a short lived issue from 8:38 AM to 8:42 AM EST. We are actively monitoring this service. If you need help or to get in touch with us, please visit our Help Portal

Components affected

Coveo Cloud V2 Platform - Administration Console Coveo Cloud V2 Platform - Authentication Service Coveo Cloud V2 Analytics - Analytics Read API Coveo Cloud V2 Coveo ML - Query Suggest Service Coveo Cloud V2 Search - Hosted Search Pages Coveo Cloud V2 Analytics - Analytics Write API Coveo Cloud V2 Search - Search Service Coveo Cloud V2 Platform - Platform Service

Latest Updates ( sorted recent to last )

MONITORING over 2 years ago - at 04/12/2022 12:55PM

We've identified and fixed an issue affecting our platform, including Search Service, leading to higher than usual error rates. It was a short lived issue from 8:38 AM to 8:42 AM EST.

We are actively monitoring this service.

If you need help or to get in touch with us, please visit our Help Portal

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