Outage in Coveo Cloud V2

Indexing Pipeline Issues

Resolved Major
October 01, 2025 - Started 12 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We're investigating an issue affecting the indexing pipeline in US, Canada and Australia regions. Client might see indexing delays, failing sources and security identity refreshes. Our team is investigating and will post regular updates until solved. If you need help or to get in touch with us, please visit our Help Portal
Components affected
Coveo Cloud V2 Indexing Pipeline - Push API Coveo Cloud V2 Indexing Pipeline - Document Processing Coveo Cloud V2 Indexing Pipeline - Push API Coveo Cloud V2 Indexing Pipeline - Document Processing Coveo Cloud V2 Indexing Pipeline - Crawling Module Coveo Cloud V2 Indexing Pipeline - Crawling Module
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 10/02/2025 04:00AM

This incident has been resolved.

MONITORING 12 days ago - at 10/02/2025 03:48AM

The issue has been fixed and we are actively monitoring this service. Thank you for your patience.

IDENTIFIED 12 days ago - at 10/02/2025 03:06AM

We're investigating an issue affecting the indexing pipeline in US, Canada and Australia regions. Client might see indexing delays, failing sources and security identity refreshes. Our team is investigating and will post regular updates until solved.

If you need help or to get in touch with us, please visit our Help Portal

Latest Coveo Cloud V2 outages

[All Regions] Crawling Issues - 6 days ago
[EU] Coveo Experimentation Hub Issues - 7 days ago
[All Regions] Search Issues - 8 days ago
[Europe] Reduced Performance for Commerce Queries - 26 days ago
[All Region] Content Refresh Delays - 2 months ago

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