Outage in Coveo Cloud V2

[All Regions] Crawling Issues

Resolved Major
October 08, 2025 - Started 6 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Between 12:00 PM ET and 2:00 PM ET, a temporary degradation of crawling occurred which paused or stopped some crawling operations in all regions during that time window. It is safe to resume them or start new operations. The issue has been fixed and we will automatically resume sources that were paused due to this issue. We are closely monitoring the service. If you need help or to get in touch with us, please visit our Help Portal
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 10/08/2025 08:40PM

This incident has been resolved. All sources that were paused due to errors have now been restarted while sources that were stopped will resume normally on their next schedule. Thank you for your patience.

MONITORING 6 days ago - at 10/08/2025 07:01PM

Between 12:00 PM ET and 2:00 PM ET, a temporary degradation of crawling occurred which paused or stopped some crawling operations in all regions during that time window. It is safe to resume them or start new operations.

The issue has been fixed and we will automatically resume sources that were paused due to this issue. We are closely monitoring the service.

If you need help or to get in touch with us, please visit our Help Portal

Latest Coveo Cloud V2 outages

[EU] Coveo Experimentation Hub Issues - 7 days ago
[All Regions] Search Issues - 8 days ago
Indexing Pipeline Issues - 12 days ago
[Europe] Reduced Performance for Commerce Queries - 26 days ago
[All Region] Content Refresh Delays - 2 months ago

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