Outage in Coveo Cloud V2
[US] Catalog Sources Indexing Delay
Resolved MinorIncident Report
We've identified an issue causing indexing delays for Catalog sources in the US region. We have identified the cause and are actively working on a fix.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/11/2025 07:27PM
This incident has been resolved. Catalog Sources are now up to date for all organizations. Thank you for your patience.
MONITORING
10 months ago - at 06/11/2025 12:29PM
We are continuing to monitor the situation for further issues. The state of things has not changed since the last update: production organization Catalog Sources are back to normal operations and are not facing any delays, but non-production organization Catalog Sources are still experiencing substantial delays, which we expect will take several more hours to absorb.
MONITORING
10 months ago - at 06/11/2025 07:14AM
A fix has been implemented and we are monitoring the results. Catalog sources are now up to date for production organizations, but may still be experiencing delays in non-production organizations.
IDENTIFIED
10 months ago - at 06/11/2025 06:35AM
We've identified an issue causing indexing delays for Catalog sources in the US region. We have identified the cause and are actively working on a fix.
If you need help or to get in touch with us, please visit our Help Portal
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