Outage in Coveo Cloud V2
Partial outage affecting Data Platform ingestion in EU
Resolved MajorIncident Report
We have identified an issue coming from one of our infrastructure providers that is affecting data ingestion for the Experience Hub and Experimention Hub for our customers in the EU region. We are actively monitoring the situation and will post regular updates until this is fully resolved.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/13/2025 12:52PM
This incident can now be considered resolved. We confirmed there was no data loss in the process.
MONITORING
10 months ago - at 06/12/2025 07:17PM
Our infrastructure provider has resolved their outage and we have processed our ingestion backlog. We will continue to monitor the situation closely to ensure everything is fully operational.
IDENTIFIED
10 months ago - at 06/12/2025 07:00PM
We have identified an issue coming from one of our infrastructure providers that is affecting data ingestion for the Experience Hub and Experimention Hub for our customers in the EU region. We are actively monitoring the situation and will post regular updates until this is fully resolved.
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