Outage in Coveo Cloud V2
[All Regions] Generative Answering Issues
Resolved Minor
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Outage Details
We've identified an issue affecting Generative Answering in all regions that is being caused by one of our infrastructure providers. Customers using this service are currently seeing abnormally elevated error rates. Our team is investigating and will post regular updates until solved.
If you need help or to get in touch with us, please visit our Help Portal
Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 06/24/2025 09:04PM
This incident has been resolved.
INVESTIGATING
7 days ago - at 06/24/2025 03:29PM
We've identified an issue affecting Generative Answering in all regions that is being caused by one of our infrastructure providers. Customers using this service are currently seeing abnormally elevated error rates. Our team is investigating and will post regular updates until solved.
If you need help or to get in touch with us, please visit our Help Portal
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