Outage in Creditsafe
Reports for Companies in the US and JP are unavailable
Resolved Minor
August 03, 2025 - Started 9 months ago
- Lasted 5 days
Incident Report
Dear Customer,
We are sorry to inform you that Creditsafe’s website and webservices are currently experiencing some technical difficulties when attempting to retrieve data for companies in the United States or Japan. Our IT team are already working to resolve the issue as soon as possible.
We will keep you updated with progress via our status page and let you know as soon as we have resolved the difficulties, so there’s no need to contact us via telephone or email unless your case is urgent.
We apologise sincerely for any inconvenience this has caused.
Kind Regards
The Creditsafe Team
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Latest Updates ( sorted recent to last )
9 months ago - at 08/04/2025 03:34AM
Dear Customer,
We want to apologise for the technical difficulties you may be experiencing today when using the Creditsafe webservice.
Our IT team are working to resolve the issue as quickly as possible and are seeing signs of recovery. A further update will be provided in approximately 30 mins.
Thank you for your patience,
Kind Regards
The Creditsafe Team
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