Outage in Creditsafe
Emergency maintenance to Creditsafe's services - KYC Protect
Resolved Minor
October 02, 2025 - Started 2 months ago
- Lasted about 5 hours
Incident Report
Dear Customer,
Please be advised that Creditsafe will be performing emergency maintenance for our KYC Protect product this evening, 2nd October, between 19:00 and 19:30 BST.
During this time there will be a period of up to 5 minutes of downtime to KYC Protect. All services will be restored by 19:30 BST.
We apologise for any inconvenience this may cause.
If you have any questions or require assistance, please feel free to contact us.
Kind Regards,
The Creditsafe Team
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