Creditsafe Website Downtime

Dear Customer,

We want to apologise for the technical difficulties you may be experiencing today when using the Creditsafe website. We now believe the issues are resolved and are seeing recovery across the Creditsafe Website. If you are experiencing the issues please try the following steps:

1) close all open browser windows and tabs completely.

2) reopen your browser and visit mylogin.credsafe.com

3) if you experience errors, please clear your browser cache and try the first two steps again.

We will continue to closely monitor the situation and provide a further update after the monitoring period.

Thank you for your patience,

Kind Regards

The Creditsafe Team

Dear Customer,

We want to apologise for the technical difficulties you may be experiencing today when using the Creditsafe webservice. This may also be impacting customers who use our Connect and UPP services via API’s.

Our dedicated IT team are working to resolve the issue as quickly as possible, so there’s no need to contact us via telephone or email unless your case is urgent.

Thank you for your patience,

Kind Regards

The Creditsafe Team