Outage in Creditsafe
Creditsafe Website Downtime
Resolved Minor
November 25, 2025 - Started 8 days ago
- Lasted about 3 hours
Incident Report
Dear Customer,
We are sorry to inform you that the Creditsafe website is currently experiencing some technical difficulties. Our IT team are already working to resolve the issue as soon as possible. This may also be impacting customers who use our Connect and UPP services via API’s.
We will keep you updated with progress via our status page and let you know as soon as we have resolved the difficulties, so there’s no need to contact us via telephone or email unless your case is urgent.
We apologise sincerely for any inconvenience this has caused.
Kind Regards
The Creditsafe Team
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Latest Updates ( sorted recent to last )
8 days ago - at 11/25/2025 03:51PM
Dear Customer,
We want to apologise for the technical difficulties you may have experienced today when using the Creditsafe website. We’re pleased to confirm that access has been restored and customers are now able to login via the website and authenticate via API’s
We will now monitor the system closely for a period of time and provide an update by the end of the day.
Kind Regards
The Creditsafe Team
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