Outage in CrossEngage

Delayed Processing of User Updates

Resolved Minor
July 05, 2024 - Started 12 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently experiencing a high load of user updates which has created a lag and user updates are processed with a delay. Event processing is not affected by this. If you have any questions, feel free to reach out to us. Your CrossEngage Team.
Components affected
CrossEngage Segmentation
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 07/05/2024 12:51PM

The user update queue has been fully processed as of 13:00.

We are changing the status to resolved.

If you have any questions, feel free to write to us.
Your CrossEngage Team.

MONITORING 12 months ago - at 07/05/2024 08:24AM

We are currently experiencing a high load of user updates which has created a lag and user updates are processed with a delay.

Event processing is not affected by this.

If you have any questions, feel free to reach out to us.
Your CrossEngage Team.

Latest CrossEngage outages

Login Interruption - 9 days ago
Degraded Indexing Performance - about 2 months ago

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