Outage in CrossEngage
Partial Login and API interruption
Resolved MajorIncident Report
Dear customers,
Some users are currently unable to log in to both the CDP and the prediction platform. APIs may be affected as well. Our engineers are investigating the cause.
We will update as soon as we have more information.
We sincerely apologize for any inconvenience.
Your ActivatePro team
Components affected
CrossEngage User Interface CrossEngage Web tracking CrossEngage API v1.0 CrossEngage API v2.0Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/05/2026 07:51AM
This incident has been resolved.
MONITORING
about 2 months ago - at 03/04/2026 04:07PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 months ago - at 03/04/2026 01:57PM
Dear customers,
Some users are currently unable to log in to both the CDP and the prediction platform. APIs may be affected as well. Our engineers are investigating the cause.
We will update as soon as we have more information.
We sincerely apologize for any inconvenience.
Your ActivatePro team
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