Outage in CrossEngage
Degraded Indexing Performace
Resolved MinorIncident Report
We have detected a delay in processing/indexing of events.
This affects event data, user updates are processed normally. The data is queuing and it will be visible in your segments with delay. Campaign dispatching is not directly affected, but segmentation might be affected.
Our Engineering Team is already working on it.
Your CrossEngage Team.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 01/28/2025 08:55PM
This incident has been resolved.
MONITORING
10 months ago - at 01/28/2025 05:48PM
Everything is back to normal.
Our engineers will keep monitoring the situation in the upcoming hours, but no more disruption is expected.
Your CrossEngage Team.
INVESTIGATING
10 months ago - at 01/28/2025 04:20PM
We have detected a delay in processing/indexing of events.
This affects event data, user updates are processed normally. The data is queuing and it will be visible in your segments with delay. Campaign dispatching is not directly affected, but segmentation might be affected.
Our Engineering Team is already working on it.
Your CrossEngage Team.
Latest CrossEngage outages
Degraded Platform Performance - 23 days ago
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Degraded Indexing Performance - about 2 months ago
Degraded Performance of Export API - 2 months ago
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