Outage in CrossEngage
Degraded Indexing Performance
Resolved Minor
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Outage Details
Components affected
CrossEngage Segmentation CrossEngage Web tracking CrossEngage API v1.0 CrossEngage API v2.0 CrossEngage Audience campaign dispatch CrossEngage Realtime campaign dispatch CrossEngage Stories DispatchLatest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and the product feed is available again. We will keep monitoring for the next hours.
We are sorry for the inconvenience.
Your ActivatePro Team.
A fix has been implemented and we are consuming data queues. We will keep monitoring for the next hours.
We also identified a connected issue with the connection to the Product feed, which in some cases can effect the dispatch of messages as well. Our engineers are working on a fix right now.
Your ActivatePro Team.
We have detected a delay in the processing of updates sent to our system. Our system receives and queues the data and it will be visible in your segments with delay. Campaign dispatching is not affected, but segmenting might be as most recent updates are not instantly visible.
Our Engineering Team is on it and we will post an update as soon as one is available.
Your CrossEngage Team.
Latest CrossEngage outages
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