Outage in CrossEngage

Login Interruption

Resolved Major
June 07, 2025 - Started 5 months ago - Lasted about 14 hours
Official incident page

Incident Report

Investigating – Some users are currently unable to log in to the platform. Our engineers are investigating the cause. All other services remain operational. We’ll post the next update soon. We sincerely apologize for any inconvenience. Reach out to us if you have any questions. The ActivatePro Team
Components affected
CrossEngage User Interface

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/07/2025 09:36PM

After thoroughly monitoring our systems we are marking this incident as resolved.

Feel free to get in touch with us if you have any questions.

Your ActivatePro Team

MONITORING 5 months ago - at 06/07/2025 08:13AM

Monitoring – A fix has been deployed and log-in functionality has been fully restored. Our team is closely monitoring the platform and we do not expect further disruption. We’ll update this page if anything changes.

Thank you for your patience, and please contact us if you experience any issues.
The ActivatePro Team

MONITORING 5 months ago - at 06/07/2025 08:12AM

Monitoring – A fix has been deployed and log-in functionality has been fully restored. Our team is closely monitoring the platform and we do not expect further disruption. We’ll update this page if anything changes.

Thank you for your patience, and please contact us if you experience any issues.
The ActivatePro Team

INVESTIGATING 5 months ago - at 06/07/2025 07:33AM

Investigating – Some users are currently unable to log in to the platform. Our engineers are investigating the cause. All other services remain operational. We’ll post the next update soon.

We sincerely apologize for any inconvenience. Reach out to us if you have any questions.

The ActivatePro Team

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