Outage in CrossEngage
Degraded Platform Performance
Resolved MajorIncident Report
Dear Customers
Our Datacenter provider is experiencing a network outage. Engineers were deployed and are investigating the issue.
We will keep you posted as soon as receive any news.
Your ActivatePro Team.
Components affected
CrossEngage User Interface CrossEngage Web tracking CrossEngage Audience campaign dispatch CrossEngage API v1.0 CrossEngage Realtime campaign dispatch CrossEngage API v2.0 CrossEngage Stories DispatchTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/17/2025 06:46PM
Dear Customers
This incident has been resolved and the system is stable.
We will keep actively monitoring the system over the upcoming days.
Our apologies for the inconvenience this might have caused.
Your ActivatePro Team.
MONITORING
6 months ago - at 10/17/2025 04:44PM
Dear customers
Our Datacenter provider has identified and fixed the issue.
Our engineers are now working to expedite the time to heal our systems
We will keep you posted as soon as receive any news.
Your ActivatePro Team.
INVESTIGATING
6 months ago - at 10/17/2025 04:18PM
Dear Customers
Our Datacenter provider is experiencing a network outage. Engineers were deployed and are investigating the issue.
We will keep you posted as soon as receive any news.
Your ActivatePro Team.
Latest CrossEngage outages
Partial Login and API interruption - about 2 months ago
Degraded performance of Webhooks via Stories - 4 months ago
Instable availability of our services - 5 months ago
Degraded Platform Performance - 6 months ago
Degraded Platform Performance - 6 months ago
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