Outage in Crypto.com
Passkey authentication issues
Resolved MinorIncident Report
Summary AI Generated
Crypto.com experienced passkey authentication issues that prevented some users from verifying their accounts using this method. Users were advised to use alternative MFA methods for authentication during the outage. The incident was resolved after 3.4 hours.
We are aware some users are unable to verify with their passkeys, we are currently working this at the highest priority.
In the meantime please use other MFA method to authenticate.
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 02/24/2026 10:12PM
This incident has been resolved.
INVESTIGATING
1 day ago - at 02/24/2026 06:52PM
We are aware some users are unable to verify with their passkeys, we are currently working this at the highest priority.
In the meantime please use other MFA method to authenticate.
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