Outage in Crypto.com
UK Crypto.com Exchange Users EDD Form Submission issues
Resolved MinorIncident Report
Summary AI Generated
UK Crypto.com Exchange users in the UK were unable to complete the Enhanced Due Diligence (EDD) form, which blocked their trading activity. The issue lasted approximately 7 hours before being fully resolved.
We are aware of an issue preventing UK Crypto.com Exchange users from completing the EDD form, which temporarily restricts trading activity. Our team is working to resolve this with the highest priority.
Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 06/26/2026 01:37AM
This incident has been resolved.
INVESTIGATING
23 days ago - at 06/25/2026 06:37PM
We are aware of an issue preventing UK Crypto.com Exchange users from completing the EDD form, which temporarily restricts trading activity. Our team is working to resolve this with the highest priority.
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