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Outage in CSG Forte

System Latency

Resolved Minor
May 09, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified issues with system latency. Transactions are processing successfully even though reporting is slightly delayed. We are working to resolve the issues as quickly as possible and will provide updates as they become available.
Components affected
CSG Forte Daily Transaction Reports CSG Forte Notification Services - Email CSG Forte Dex

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/09/2024 05:03PM

All system latency issues have been resolved. We appreciate your business and sincerely apologize for any inconvenience this may have caused. If you have any additional questions or are still experiencing issues, please reach out to our Support Teams at customerservice@forte.net and someone will be happy to assist.

IDENTIFIED over 1 year ago - at 05/09/2024 04:24PM

We have identified issues with system latency. Transactions are processing successfully even though reporting is slightly delayed. We are working to resolve the issues as quickly as possible and will provide updates as they become available.

Latest CSG Forte outages

Connectivity Issues Impacting V400c Devices - 2 months ago
Connectivity Issues Impacting Multiple Products - 3 months ago
Degraded Performance for Secure Web Pay Checkout - 4 months ago
REST API - Degraded Performance - 5 months ago
Forte Verification Latency - 5 months ago

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