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Outage in Culture Amp

Issue with accessing Peer/Upward Feedback in Performance Review Cycles

Resolved Major
September 18, 2026 - Started 27 days ago - Lasted about 1 hour

Incident Report

Summary AI Generated

A major incident lasting approximately 1.1 hours affected Culture Amp's Performance Review functionality, preventing users from accessing Peer and Upward Feedback cycles via email, Slack, and MS Teams links, which resulted in error pages. The issue disrupted participation in Performance and Probation Review cycles during the outage period. The incident was investigated and resolved by the Culture Amp team.

We are currently investigating an issue with links to Performance Reviews.

At this time, you may experience errors, delays, or trouble accessing the following: 

  • Accessing any Email/Slack/MS Teams link for a Performance Review/Probation Review will produce an error page. 
  • <...

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