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Outage in Culture Amp

Issue with External Feedback

Resolved Minor
October 07, 2026 - Started 8 days ago - Lasted about 1 hour

Incident Report

Summary AI Generated

Culture Amp experienced a minor incident lasting 52 minutes in which the External Feedback page failed to load, returning a 400 error ("Problem loading page"), and external feedback links incorrectly displayed as expired. Affected users were unable to access external feedback pages or follow external feedback links during this period. The issue was investigated and resolved within the 52-minute window.

We are currently investigating an issue with External Feedback page failing to load (error 400 / "Problem loading page") and external feedback links show "Link expired".  Impacted users will experience errors when accessing the External Feedback page, errors when click on external feedback links

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