Outage in Culture Amp
Delays in Retention Insights reporting data updating
Resolved Minor
September 29, 2026 - Started 16 days ago
- Lasted about 20 hours
Incident Report
Summary AI Generated
Culture Amp experienced a minor incident lasting 20 hours in which Retention Insights reporting data in the US data centre was delayed in updating, affecting employee data synced via import or HRIS integrations. Account administrators were unable to see timely updates to employee data during this period. A fix was deployed and monitored for stability, restoring normal data update functionality.
A fix has been released for the issue with Retention Insights in the US data centre, which our engineers are now monitoring to ensure it remains stable.
At this time, account administrators will see that there is no longer a delay in employee data updates via import/HRIS...
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