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Outage in Culture Amp

Issue with stale data displayed in Engagement and Feedback modules

Resolved Minor
October 07, 2026 - Started 8 days ago - Lasted about 4 hours

Incident Report

Summary AI Generated

Culture Amp experienced an incident lasting approximately 4 hours where stale data was displayed in the Engagement and Feedback modules, causing updated data and recently changed settings to not reflect correctly. The issue initially affected users across EU, US, and AU data centers. The EU data center was resolved first, with a fix subsequently deployed to the US and AU data centers to fully restore accurate data display.

The issue with updated data and/or recently updated settings not reflecting has been resolved in the EU Data Centre. ✅

A fix is being deployed to our US and AU Data Centres, and will will provide a further update upon resolution.

At this time, users in the US and AU Data Centres may...

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