Outage in Culture Amp
Issue with Roles and Permissions settings page
Resolved Major
October 05, 2026 - Started 10 days ago
- Lasted 44 minutes
Incident Report
Summary AI Generated
Culture Amp experienced a 44-minute major incident where account administrators were unable to access the Roles and Permissions settings page, instead encountering an error page that prevented them from viewing or updating user role assignments. The issue was resolved and full functionality was restored.
We are currently investigating an issue with the Roles and Permissions account settings page.
At this time, account administrators will see an error page when navigating to the Roles and Permissions page, and be unable to view or update role assignments for their users in the platform.
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