Outage in Currencycloud

Microsoft outage - Impact to Currencycloud

Resolved Minor

July 19, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are working with our external partners to understand the impact of this outage. Currently we are experiencing issues supporting requests for further information on transactions. All other services are working as expected but we will update accordingly as more information becomes available

Components affected

Currencycloud API Currencycloud Payments Currencycloud Conversions Currencycloud Paydirect.io / Direct Currencycloud Notifications Currencycloud Balances Currencycloud Other

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 07/19/2024 11:18AM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 07/19/2024 09:55AM

We are working with our external partners to understand the impact of this outage.

Currently we are experiencing issues supporting requests for further information on transactions.

All other services are working as expected but we will update accordingly as more information becomes available

Latest Currencycloud outages

Unable to get rate for KWD - about 5 hours ago

Bulk Upload Service – Temporary Unavailable - about 15 hours ago

FX Trade Date Amendments and BARX Execution Failures - 3 days ago

Delayed Processing TRY and CHF - 9 days ago

Degraded Performance – EUR Payments via Direct Debit - 22 days ago

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