Outage in Currencycloud

Local Euro Payment Failures

Resolved Minor
September 05, 2025 - Started 2 days ago - Lasted 33 minutes
Official incident page

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Outage Details

We have identified an issue affecting a small number of local Euro payments that have failed due to a technical error. Our teams are actively investigating the root cause and working on remediation. Further updates will be provided as they become available. We apologise for any inconvenience and appreciate your patience.
Components affected
Currencycloud Payments
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 09/05/2025 10:46AM

The technical issue affecting a small number of payments has now been fully resolved. All impacted payments have been identified, and no further issues are expected.

Where a payment has been failed under 'Technical' error please proceed to reinstruct.

We apologise for any inconvenience this may have caused and thank you for your patience during our investigation.

IDENTIFIED 2 days ago - at 09/05/2025 10:15AM

We have identified an issue affecting a small number of local Euro payments that have failed due to a technical error. Our teams are actively investigating the root cause and working on remediation.

Further updates will be provided as they become available.

We apologise for any inconvenience and appreciate your patience.

Latest Currencycloud outages

Potential Euro Processing Delay - 16 days ago
No notficiation emails are being delivered - 21 days ago
Payments in released - about 1 month ago
Platform Outage - about 1 month ago
Internal service downtime - about 2 months ago

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