CHF Intermittent Payment Issue

CHF payment notifications are being received as per expected behaviour.

All payments have been processing as expected, no delays encountered

CHF payment notifications are now being received. A slight delay remains for a small number of transactions, and we are continuing to monitor the situation closely with our payment partner.

All payments are processing as expected.

The issue has been identified as affecting notifications for CHF (Swiss Franc) currency payments, confirmed all payments are processing as expected.

We are currently working with our payment partner to investigate the root cause and implement a resolution. We will provide updates as new information becomes available.

We apologise for any inconvenience and thank you for your continued patience.

We are currently investigating intermittent issues affecting CHF (Swiss Franc) currency payments processed via one of our network payment partners. The issue was first identified on 8 October 2025 and has been occurring sporadically since that time.

We are actively working with our payment partner to identify the root cause and implement a fix as soon as possible. We will continue to provide updates here as more information becomes available.

We apologise for the inconvenience and appreciate your patience as we resolve this issue.