Outage in Currencycloud
Virtual account creation service degraded
Resolved MinorIncident Report
Summary AI Generated
Currencycloud experienced a service degradation that prevented users from creating CAD (Canadian Dollar) virtual accounts for 9.7 hours. The company worked with their banking partner to resolve the underlying issue. The problem was successfully mitigated and all pending virtual account creations were completed.
We are currently investigating an issue affecting the functionality to create CAD virtual accounts.
Components affected
Currencycloud OtherTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 04/28/2026 05:15PM
Issue has been mitigated and all vans have been created.
INVESTIGATING
13 days ago - at 04/28/2026 10:13AM
We are working with our Banking Partner to resolve this issue and will update once the issue has been resolved.
INVESTIGATING
13 days ago - at 04/28/2026 07:32AM
We are currently investigating an issue affecting the functionality to create CAD virtual accounts.
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