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Outage in Currencycloud

Processing delays TRY, CHF & MXN local payments

Resolved Minor
June 05, 2026 - Started 4 days ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

Currencycloud experienced processing delays for local payments in Turkish Lira (TRY), Swiss Franc (CHF), and Mexican Peso (MXN) due to issues with external banking partners. The delays affected payment completion times for these specific currencies over a 6.2-hour period. The main issue was resolved, though a small subset of payments may still display incorrect status information.

We are currently experiencing delays in the processing of some local payments in TRY, CHF and MXN. Payments may take longer than usual to complete while we investigate the issue with our external banking partners. We are working to resolve this as quickly as possible and will provide further updates as soon as more information becomes available.
Components affected
Currencycloud Payments

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 06/05/2026 03:00PM

The issue has now been resolved, and the service is operating as expected.

A small subset of payments may continue to display an incorrect status; this is currently under investigation, and further updates will be provided once resolution is confirmed.

IDENTIFIED 4 days ago - at 06/05/2026 10:37AM

We are continuing to work on a fix for this issue.

IDENTIFIED 4 days ago - at 06/05/2026 08:48AM

We are currently experiencing delays in the processing of some local payments in TRY, CHF and MXN.

Payments may take longer than usual to complete while we investigate the issue with our external banking partners. We are working to resolve this as quickly as possible and will provide further updates as soon as more information becomes available.

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