Outage in Currencycloud
Delay to local DKK payments
Resolved MinorIncident Report
Summary AI Generated
A subset of DKK local payments experienced delays lasting approximately 37 hours due to a payment file failing to process successfully with an external network partner. The issue affected Currencycloud's Payments component, causing delayed completions for impacted transactions. The incident was resolved after the affected file was successfully processed by the external partner, with all delayed payments subsequently completed.
We are currently investigating an issue impacting a subset of DKK local payments, where a file has not been successfully processed by an external network partner.
This is resulting in delays to affected payments, and our teams are actively working with the partner to validate and progress resolution.
Further updates will follow.
Components affected
Currencycloud PaymentsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 06/29/2026 01:09PM
The issue impacting a subset of DKK local payments has now been resolved. The affected file has been successfully processed with our external network partners, and delayed payments have been completed.
We are continuing to work with the partner to understand the root cause and prevent recurrence.
INVESTIGATING
23 days ago - at 06/27/2026 11:57PM
We are currently investigating an issue impacting a subset of DKK local payments, where a file has not been successfully processed by an external network partner.
This is resulting in delays to affected payments, and our teams are actively working with the partner to validate and progress resolution.
Further updates will follow.
Latest Currencycloud outages
Operational Delays to Manual Processing Activities - about 7 hours ago
Delays to a subset of local DKK Payments - 10 days ago
Delays to local SEK Payments - 11 days ago
Issues Affecting Bulk Upload Payment Processing - 14 days ago
Issue Affecting Payment Validation Services - 14 days ago
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