Outage in Currencycloud
Issues Affecting Bulk Upload Payment Processing
Resolved MinorIncident Report
Summary AI Generated
Currencycloud experienced a 3.6-hour incident affecting Bulk Upload payment processing, during which uploaded files appeared to validate and process successfully but the associated payments were not created. The Payments component was impacted. The issue was resolved on July 3, 2026, after investigation by the engineering team.
We are currently investigating an issue affecting Bulk Upload payment processing. Some users may experience uploaded files successfully validating or completing processing, but the associated payments may not be created as expected.
Our engineering teams are actively working to identify the cause and restore normal service.
We apologise for any inconvenience and will provide further updates as more information becomes available.
Components affected
Currencycloud PaymentsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 07/03/2026 12:06PM
The issue affecting Bulk Upload payment processing has now been resolved. We apologise for the inconvenience caused and appreciate your patience while our teams investigated and restored the service.
INVESTIGATING
17 days ago - at 07/03/2026 08:33AM
We are continuing to investigate this issue.
INVESTIGATING
17 days ago - at 07/03/2026 08:32AM
We are currently investigating an issue affecting Bulk Upload payment processing. Some users may experience uploaded files successfully validating or completing processing, but the associated payments may not be created as expected.
Our engineering teams are actively working to identify the cause and restore normal service.
We apologise for any inconvenience and will provide further updates as more information becomes available.
Latest Currencycloud outages
Operational Delays to Manual Processing Activities - about 7 hours ago
Delays to a subset of local DKK Payments - 10 days ago
Delays to local SEK Payments - 11 days ago
Issues Affecting Bulk Upload Payment Processing - 14 days ago
Issue Affecting Payment Validation Services - 14 days ago
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