Outage in Customer.io

New account and workspace creation is affected.

Resolved Minor
February 07, 2025 - Started 16 days ago - Lasted 9 minutes
Official incident page

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Outage Details

Some customers may experience issues creating new accounts and / or workspaces. We are aware of the issue and are actively working on a fix.
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 02/07/2025 12:13AM

Account and workspace creation are working as expected again.
The incident has been resolved.

MONITORING 16 days ago - at 02/07/2025 12:10AM

A fix has been deployed and we are monitoring the health of the systems.

IDENTIFIED 16 days ago - at 02/07/2025 12:07AM

The team has identified the issue and is in the process of deploying a fix.

INVESTIGATING 16 days ago - at 02/07/2025 12:06AM

Some customers may experience issues creating new accounts and / or workspaces.
We are aware of the issue and are actively working on a fix.

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