Outage in Customer.io
New account and workspace creation is affected.
Resolved MinorIncident Report
Some customers may experience issues creating new accounts and / or workspaces.
We are aware of the issue and are actively working on a fix.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 02/07/2025 12:13AM
Account and workspace creation are working as expected again.
The incident has been resolved.
MONITORING
over 1 year ago - at 02/07/2025 12:10AM
A fix has been deployed and we are monitoring the health of the systems.
IDENTIFIED
over 1 year ago - at 02/07/2025 12:07AM
The team has identified the issue and is in the process of deploying a fix.
INVESTIGATING
over 1 year ago - at 02/07/2025 12:06AM
Some customers may experience issues creating new accounts and / or workspaces.
We are aware of the issue and are actively working on a fix.
Latest Customer.io outages
Some customers may experience delays in message sending - 17 days ago
Reduced Deliverability to Microsoft-Hosted Email Addresses - about 1 month ago
Investigating issues with the Agent - about 1 month ago
Customer.io UI is inaccessible - 2 months ago
The Status Page Aggregator with Early Outage Detection
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