Outage in CyberArk

Advisory: Flows Degradation

Resolved Minor
April 03, 2024 - Started 9 months ago - Lasted about 8 hours
Official incident page

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Outage Details

Some customers subscribed to the Flows service may experience slowness or failure when attempting run flows. Next Update: 60 minutes or upon earlier status change.
Components affected
CyberArk pod1001 US East CyberArk pod1010 US East CyberArk pod1011 US East CyberArk pod1012 US East CyberArk pod1013 US East CyberArk pod3001 US East CyberArk pod3002 US East CyberArk pod1304 APAC CyberArk pod1002 US East CyberArk pod1003 US East CyberArk pod1004 US East CyberArk pod1005 US East CyberArk pod1006 US East CyberArk pod1007 US East CyberArk pod1008 US East CyberArk pod1009 US East
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 04/03/2024 10:03AM

The incident has been resolved.

MONITORING 9 months ago - at 04/03/2024 06:38AM

Just to be certain we are going to continue monitoring for another 30 minutes. Everything remains clear at this time.

MONITORING 9 months ago - at 04/03/2024 05:44AM

We have applied a secondary fix and have seen improvements that have again restored service. We will be monitoring and will resolve the incident if no more issues are seen for 30 minutes.

IDENTIFIED 9 months ago - at 04/03/2024 04:44AM

The continue to see elevated error rates after applying our initial fix, we continue to investigate other resolutions.

MONITORING 9 months ago - at 04/03/2024 04:13AM

The issue has been found and service restored. We are monitoring for any returns and will close this in 30 minutes.

IDENTIFIED 9 months ago - at 04/03/2024 03:02AM

We have Identified the issue and are working to resolve it now.

INVESTIGATING 9 months ago - at 04/03/2024 02:18AM

Some customers subscribed to the Flows service may experience slowness or failure when attempting run flows.

Next Update: 60 minutes or upon earlier status change.

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