Outage in CyberArk

CyberArk Identity Advisory - Push Notifications Issues

Resolved Minor
April 26, 2024 - Started 8 months ago - Lasted about 3 hours
Official incident page

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Outage Details

The CyberArk Identity team has identified an issue with Push Notifications to the Identity iOS Mobile App affecting multiple regions. We are investigating this behavior and will provide additional updates as they become available. Next Update: 1 hour or upon the earlier status change
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 04/26/2024 06:54PM

The CyberArk Identity team has completed remediation across all regions and confirmed Push notification service has been restored.


This incident has been resolved.

IDENTIFIED 8 months ago - at 04/26/2024 06:20PM

The CyberArk Identity team has identified the cause of the failure. A fix is being implemented gradually across regions. We will provide additional updates as they become available.


Next Update: 1 hour or upon the earlier status change

IDENTIFIED 8 months ago - at 04/26/2024 05:28PM

The CyberArk Identity team has identified the cause of the failure. A fix is being implemented gradually across regions. We will provide additional updates as they become available.


Next Update: 1 hour or upon the earlier status change

IDENTIFIED 8 months ago - at 04/26/2024 04:22PM

The CyberArk Identity team has identified that the push to iOS devices is failing for multiple regions. You can still use this authentication method by opening the CyberArk Mobile app and approving the request. We are investigating this behavior and will provide additional updates as they become available.


Next Update: 1 hour or upon the earlier status change

INVESTIGATING 8 months ago - at 04/26/2024 03:36PM

The CyberArk Identity team has identified an issue with Push Notifications to the Identity iOS Mobile App affecting multiple regions. We are investigating this behavior and will provide additional updates as they become available.

Next Update: 1 hour or upon the earlier status change

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