Comercio Latino processing Issue

The issue affecting Comercio Latino processing has now been resolved and this is the final update.

Start: 29-12-2022 03:46 GMT
End: 29-12-2022 12:39 GMT

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: 000542499

We have implemented a change and are monitoring to make sure the issue is resolved.

Impact: Users will see (100004) General System Error.

Start: 29-12-2022 03:46 AM GMT
End: 29-12-2022 12:39 PM GMT

Next Update: The next update will be sent as soon as further information becomes available or system changes occur.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: 000542499

We have identified an issue that is currently affecting Comercio Latino processing.

We are working urgently to mitigate the issue, and we appreciate your patience.

[If we have enough details/information at the time of the posting/update.]?>
Impact: Users will see (100004) General System Error.

[If we know the start date/time and have confidence in it, please add.]?>
Start: 29-12-2022 03:46 GMT

Next Update: The next update will be sent as soon as further information becomes available or system changes occur.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: 000542499

Cybersource is aware of an issue that is currently affecting the Comercio Latino processing.

We are investigating the cause and working urgently to resolve the issue.

[If we have enough details/information at the time of the posting/update.] ?>
Impact: Users will see (100004) General System Error.

[If we know the start date/time and have confidence in it, please add.] ?>
Start: 29-12-2022 03:46 GMT

Next Update: The next update will be sent as soon as further information becomes available or system changes occur.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: 000542499