Outage in Cytracom

Bridge: Partial Service Degradation US-MidWest (ORD) Region

Resolved Major
March 23, 2025 - Started about 1 month ago - Lasted about 9 hours
Official incident page

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Outage Details

We have identified an issue impacting a subset of ControlOne customers using a ControlOne Bridge within the US-Midwest (ORD) Region. ControlOne Agents online and passing traffic. Our engineers are actively working on a fix.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/23/2025 10:24AM

This incident has been resolved.

MONITORING about 1 month ago - at 03/23/2025 08:10AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 03/23/2025 04:56AM

The majority of affected ControlOne customers are online and passing traffic. Configuration changes may be delayed.

IDENTIFIED about 1 month ago - at 03/23/2025 01:26AM

We have identified an issue impacting a subset of ControlOne customers using a ControlOne Bridge within the US-Midwest (ORD) Region. ControlOne Agents online and passing traffic. Our engineers are actively working on a fix.

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