Outage in DALENYS

INCIDENT SETTLEMENT P2 | Reversement partiel 1er décembre / 1st of December incomplete settlement

Resolved Major
December 01, 2023 - Started almost 2 years ago - Lasted 3 days
Official incident page

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Outage Details

SRM-5342 - Début / Start : 01/12/2023 - Fin / End : Ongoing - Catégorie / Category : Reversement / Settlement - Responsabilité / Responsibility : Payplug - Priorité / Priority : P2 Le reversement des opérations de paiement e-commerce et magasin est partiel aujourd'hui : - opérations en EURO partiellement reversées (y compris les J+1) - opérations en devises non reversées - opérations faites via les moyens de paiements alternatifs non reversées Les opérations non reversées devraient être reversées lundi ==============ENGLISH VERSION============== Settlement of EURO e-commerce and instore payment operations is incomplete today : - EURO operations partially settled (advance included) - foreign currencies operations unsettled - Alternative payment methods operations unsettled Unsettled operations should be settled on Monday
Components affected
DALENYS Settlements
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/04/2023 04:36PM

This incident has been resolved.

IDENTIFIED almost 2 years ago - at 12/01/2023 08:55AM

SRM-5342
- Début / Start : 01/12/2023
- Fin / End : Ongoing
- Catégorie / Category : Reversement / Settlement
- Responsabilité / Responsibility : Payplug
- Priorité / Priority : P2

Le reversement des opérations de paiement e-commerce et magasin est partiel aujourd'hui :
- opérations en EURO partiellement reversées (y compris les J+1)
- opérations en devises non reversées
- opérations faites via les moyens de paiements alternatifs non reversées

Les opérations non reversées devraient être reversées lundi

==============ENGLISH VERSION==============

Settlement of EURO e-commerce and instore payment operations is incomplete today :
- EURO operations partially settled (advance included)
- foreign currencies operations unsettled
- Alternative payment methods operations unsettled

Unsettled operations should be settled on Monday

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