Outage in DALENYS

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions

Resolved Major

September 16, 2025 - Started 5 months ago - Lasted about 1 hour
Official incident page

Incident Report

FR Nous avons identifié des difficultés sur les paiements en magasin Nexo. L'incident est en cours d'analyse. EN We have identified issues with Nexo in-store payments. An investigation is in progress.

Components affected

DALENYS Offline Payments

Need to monitor DALENYS outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 09/16/2025 02:31PM

This incident has been resolved.

MONITORING 5 months ago - at 09/16/2025 02:07PM

TSR-2292
- Début / Start : 16/09/2025 15h11 CEST
- Fin / End : 16/09/2025 16h00 CEST
- Catégorie / Category : Production Processing
- Responsabilité / Responsibility : Payplug
- Priorité / Priority : P2

FR
L'origine de l'incident a été identifiée.
Un correctif a été mis en place. Nous continuons de monitorer le service.

EN
The root cause of the incident has been identified.
A fix has been implemented. We continue to monitor the service.

INVESTIGATING 5 months ago - at 09/16/2025 02:01PM

FR
Nous avons identifié des difficultés sur les paiements en magasin Nexo.
L'incident est en cours d'analyse.

EN
We have identified issues with Nexo in-store payments.
An investigation is in progress.

Latest DALENYS outages

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions - 9 days ago

INCIDENT COCKPIT | Affichage transaction indisponible / Transactions display unavailable - 2 months ago

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions - 2 months ago

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions - 3 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook