Outage in DALENYS

INCIDENT COCKPIT | Reports non disponible sur Cockpit / Unavailable reports on Cockpit

Resolved Major
November 19, 2024 - Started 11 months ago - Lasted about 21 hours
Official incident page

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Outage Details

TSR-830 - Début / Start : 18/11/2024 - Fin / End : En cours / Ongoing - Catégorie / Category : Production - Cockpit - Responsabilité / Responsibility : Payplug - Priorité / Priority : P2 FR Le service report creator est indisponible. Les rapports produits automatiquement via report creator n'ont pas été générés hier. L'incident est en cours d'analyse. EN The report creator service is unavailable. Reports automatically created through report creator were not produced yesterday. The incident is currently under investigation.
Components affected
DALENYS Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 11/20/2024 08:41AM

This incident has been resolved.

MONITORING 11 months ago - at 11/19/2024 12:25PM

TSR-830
- Début / Start : 18/11/2024
- Fin / End : 19/11/2024
- Catégorie / Category : Production - Cockpit
- Responsabilité / Responsibility : Payplug
- Priorité / Priority : P2

FR
Le service report creator est de nouveau disponible.
Un rattrapage va être mené pour les rapports non déposés sur sftp hier pour les marchands qui en avaient fait la demande.


EN
The report creator service is available again.
A catch-up process will be carried out for the reports that were not uploaded to SFTP yesterday for merchants who had requested them.

INVESTIGATING 11 months ago - at 11/19/2024 11:49AM

TSR-830
- Début / Start : 18/11/2024
- Fin / End : En cours / Ongoing
- Catégorie / Category : Production - Cockpit
- Responsabilité / Responsibility : Payplug
- Priorité / Priority : P2

FR
Le service report creator est indisponible.
Les rapports produits automatiquement via report creator n'ont pas été générés hier.
L'incident est en cours d'analyse.


EN
The report creator service is unavailable.
Reports automatically created through report creator were not produced yesterday.
The incident is currently under investigation.

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