Outage in DALENYS

INCIDENT PROXI P1 | Indisponibilité paiement proximité NEXO / NEXO proximity payment outage

Resolved Minor
November 21, 2024 - Started 11 months ago - Lasted about 3 hours
Official incident page

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Outage Details

FR Nous avons identifié un incident qui impacte les transactions des terminaux de paiement, nous investiguons pour rétablir la situation au plus vite. EN An incident affects payment terminal transactions and we investigate to restore the situation as quickly as possible.
Components affected
DALENYS Offline Payments
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 11/21/2024 01:26PM

This incident has been resolved.

MONITORING 11 months ago - at 11/21/2024 10:39AM

TSR-860
- Début / Start : 21/11/2024 10h48 CET
- Fin / End : 21/11/2024 11h30 CET
- Catégorie / Category : Production - Processing
- Responsabilité / Responsibility : Payplug
- Priorité / Priority : P1

FR
Le service est rétabli depuis 11h30
Nous continuons à surveiller la reprise du service.

EN
Service is restored since 11.30am
Service recovery is still under monitoring.

INVESTIGATING 11 months ago - at 11/21/2024 10:14AM

FR
Nous avons identifié un incident qui impacte les transactions des terminaux de paiement, nous investiguons pour rétablir la situation au plus vite.

EN
An incident affects payment terminal transactions and we investigate to restore the situation as quickly as possible.

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