Outage in Dashlane

Reset account not working

Resolved Minor
October 22, 2024 - Started about 1 year ago - Lasted about 8 hours

Incident Report

The account reset page is currently unavailable. Our team is aware of the issue and will release a fix as soon as possible to restore the service. We apologize for any inconvenience this may cause.
Components affected
Dashlane Firefox extension Dashlane Chrome extension Dashlane Edge extension Dashlane Web app

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Latest Updates ( sorted recent to last )
about 1 year ago - at 10/22/2024 09:01AM

The account reset page is currently unavailable. Our team is aware of the issue and will release a fix as soon as possible to restore the service. We apologize for any inconvenience this may cause.

Latest Dashlane outages

Temporary Service Disruption Due to External Services Outage - 4 days ago
Firefox extension is unavailable for new users. Existing users should not be affected - 4 months ago
Account recreation not working for B2B customers - 5 months ago
email.dashlane.com page is unavailable - 5 months ago
Account creation not working for customers signing up for our Business trial or purchasing a professional plan - 5 months ago

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