Dashlane Outage History

Dashlane users experienced instability and endless loading issues with the browser extension in Chromium browsers over a 163.5-hour period. The problem was identified as a bug in the browser itself rather than the Dashlane extension. The issue was resolved when users updated their Chromium browser to version 147.0.7727.101/2 or later and ensured their Dashlane extension was current.

Dashlane experienced a disruption to their SIEM feature that prevented the Splunk and KnowBe4 integrations from working properly, affecting the Sync component. The incident lasted 28 minutes and has been resolved.

Dashlane experienced a disruption to their inbound Support Team emails due to an ongoing issue with Gmail services. The incident affected Customer Support operations for 1 hour. The team actively tracked the resolution and prioritized restoring full communication capabilities.

Dashlane experienced login issues affecting customers using the Chrome extension and iOS application, preventing users from accessing their accounts or causing login errors. The incident impacted these two platforms for 3 hours while other browsers remained functional as a workaround. The service disruption was classified as minor and has since been resolved.