Outage in Databox
Google Business Profile Data Sources cannot be connected in Databox
Resolved MinorIncident Report
We have identified an issue where Google my Business Data Sources cannot be connected in Databox. Any attempt to make the connection results in the error message 'Looks like some essential scopes are missing'.
We suspect that the behaviour is associated with Google User consent changes introduced by Google on June 17 2024 - https://developers.google.com/identity/protocols/oauth2/resources/granular-permissions
We're looking into the matter and will share updates soon.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 06/24/2024 03:56PM
The issue is resolved. Connecting Google Business Profile Data Sources works as expected again.
In case you are still experiencing any issues, please reach out to our Support team via chat or at help@databox.com.
MONITORING
almost 2 years ago - at 06/24/2024 11:39AM
The issue has been resolved. The Google Business Profile Data Sources can now be normally connected again.
We're still monitoring the behaviour to ensure everything works as expected.
INVESTIGATING
almost 2 years ago - at 06/24/2024 09:46AM
We have identified an issue where Google my Business Data Sources cannot be connected in Databox. Any attempt to make the connection results in the error message 'Looks like some essential scopes are missing'.
We suspect that the behaviour is associated with Google User consent changes introduced by Google on June 17 2024 - https://developers.google.com/identity/protocols/oauth2/resources/granular-permissions
We're looking into the matter and will share updates soon.
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