Outage in Databox
Data discrepancies and data duplicates for various data sources
Resolved Minor
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Outage Details
Components affected
Databox Data & Sync PlatformLatest Updates ( sorted recent to last )
All issues have been resolved.
If you have any questions, please reach out to our Support services via chat or help@databox.com.
We will be purging and re-syncing the data for Facebook Ads and Facebook Pages data sources in the next 3 hours. During this time, the blocks with Facebook Ads and Facebook Pages metrics may temporarily not show any data in the period between the data purge and the resync of the metrics.
We've identified an issue where data discrepancies or data duplicates can appear for a variety of data sources, but primarily for Facebook Ads and Facebook Pages data sources.
We are taking steps to pull correct data into Databox. Updates on the matter will be shared soon.
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