Outage in Databox

Temporary issues with the services

Resolved Minor

February 27, 2025 - Started about 1 year ago - Lasted 37 minutes
Official incident page

Incident Report

We are currently experiencing issues with our services. Users may experience this as slow loading of the app, the metric builder preview, when switching date ranges, missing data on databoards. We are actively working on resolving the issue and will provide updates as soon as possible.

Components affected

Databox Data & Sync Platform Databox Web Application

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/27/2025 01:15PM

The issue has been resolved.

Thank you for your patience and understanding on the matter. If you have any questions, please reach out to our Support services via chat or help@databox.com.

MONITORING about 1 year ago - at 02/27/2025 12:53PM

The issue has been resolved, and we will continue to monitor the platform services.

INVESTIGATING about 1 year ago - at 02/27/2025 12:53PM

The issue has been resolved, and we will continue to monitor the platform services.

INVESTIGATING about 1 year ago - at 02/27/2025 12:48PM

We are currently experiencing issues with our services. Users may experience this as slow loading of the app, the metric builder preview, when switching date ranges, missing data on databoards.

We are actively working on resolving the issue and will provide updates as soon as possible.

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