Outage in Databox

Issues with creating calculated metrics

Resolved Minor
April 03, 2025 - Started 29 days ago - Lasted about 16 hours
Official incident page

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Outage Details

We are currently experiencing issues with data calculations in the Databox app. At the moment, creating new calculated metrics is not possible, and editing existing ones may also be affected. Our team is actively working on a solution, and we will provide updates as soon as possible. Thank you for your patience!
Components affected
Databox Web Application
Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 04/04/2025 07:19AM

The issue has been resolved. The calculated metrics feature now works as expected.

Thank you for your patience and understanding on the matter. If you have any questions, please reach out to our Support services via chat or help@databox.com.

IDENTIFIED 29 days ago - at 04/03/2025 03:30PM

We are currently experiencing issues with data calculations in the Databox app. At the moment, creating new calculated metrics is not possible, and editing existing ones may also be affected.

Our team is actively working on a solution, and we will provide updates as soon as possible. Thank you for your patience!

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