Outage in Databox

Issues with creating calculated metrics

Resolved Minor

April 03, 2025 - Started about 1 year ago - Lasted about 16 hours
Official incident page

Incident Report

We are currently experiencing issues with data calculations in the Databox app. At the moment, creating new calculated metrics is not possible, and editing existing ones may also be affected. Our team is actively working on a solution, and we will provide updates as soon as possible. Thank you for your patience!

Components affected

Databox Web Application

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 04/04/2025 07:19AM

The issue has been resolved. The calculated metrics feature now works as expected.

Thank you for your patience and understanding on the matter. If you have any questions, please reach out to our Support services via chat or help@databox.com.

IDENTIFIED about 1 year ago - at 04/03/2025 03:30PM

We are currently experiencing issues with data calculations in the Databox app. At the moment, creating new calculated metrics is not possible, and editing existing ones may also be affected.

Our team is actively working on a solution, and we will provide updates as soon as possible. Thank you for your patience!

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