Outage in Datto

BCDR - UK & Ireland device check-in outage

Resolved Minor
March 28, 2022 - Started over 3 years ago - Lasted about 24 hours
Official incident page

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Outage Details

Our teams are currently investigating some devices located in Ireland not checking in. An update will be posted here as we progress with the status of this investigation. Thank you for your patience!
Components affected
Datto Device
Latest Updates ( sorted recent to last )
IDENTIFIED over 3 years ago - at 03/28/2022 03:44PM

The issue has been identified and we have determined that a reboot of the impacted device will bring it back to normal operations.

INVESTIGATING over 3 years ago - at 03/28/2022 01:00PM

Our teams are continuing to investigate an issue where some devices located in UK & Ireland are not checking in. An update will be posted here as we progress with the status of this investigation.

Thank you for your patience!

INVESTIGATING over 3 years ago - at 03/28/2022 10:35AM

Our teams are currently investigating some devices located in Ireland not checking in. An update will be posted here as we progress with the status of this investigation.

Thank you for your patience!

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