Outage in Datto

DNAs Reporting as Offline but are still Online and Functional

Resolved Minor
November 15, 2022 - Started about 2 years ago - Lasted 13 days
Official incident page

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Outage Details

We are currently aware of a problem where DNA Routers are reporting as offline while they are still online and fully functional. Our Engineering team has been engaged and is actively investigating a fix for this reporting problem You can monitor the current status of this issue at https://status.datto.com/
Components affected
Datto Routers
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/28/2022 02:14PM

This incident has been resolved.

MONITORING about 2 years ago - at 11/15/2022 06:05PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 11/15/2022 02:46PM

We are currently aware of a problem where DNA Routers are reporting as offline while they are still online and fully functional.

Our Engineering team has been engaged and is actively investigating a fix for this reporting problem

You can monitor the current status of this issue at https://status.datto.com/

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