Outage in Datto

Datto BCDR Devices are failing to successfully check-in

Resolved Minor
April 05, 2023 - Started over 2 years ago - Lasted about 17 hours
Official incident page

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Outage Details

We are currently aware of a problem where devices may fail to checkin. Please note, devices are online and fully functional. This is impacting reporting. Our Engineering team is investigating this issue. Currently, we do not have an ETA on when a fix will be available. You can monitor the current status of this issue at https://status.datto.com/
Components affected
Datto Device
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/06/2023 01:33PM

This incident has been resolved.

MONITORING over 2 years ago - at 04/05/2023 08:16PM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 04/05/2023 08:15PM

We are currently aware of a problem where devices may fail to checkin. Please note, devices are online and fully functional. This is impacting reporting.

Our Engineering team is investigating this issue.

Currently, we do not have an ETA on when a fix will be available.

You can monitor the current status of this issue at https://status.datto.com/

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