Outage in Datto
Support Phones - All regions - Unable to receive calls
Resolved Major
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Outage Details
We are currently experiencing an outage with our phone system, to contact support please chat with us via the support page or create a ticket and we will call you back.
Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 06/16/2023 01:03AM
This incident has been resolved.
MONITORING
almost 2 years ago - at 06/15/2023 10:47PM
The third party vendor has come back online and we are now able to log in. We will monitor and update if anything changes.
IDENTIFIED
almost 2 years ago - at 06/15/2023 10:30PM
The issue is identified and looks to be intermittent at the moment, it will continue to affect our ability to answer the phones until the third party vendor is back online completely.
MONITORING
almost 2 years ago - at 06/15/2023 10:15PM
The third party vendor has come back online and we are now able to log in. We will monitor and update if anything changes.
INVESTIGATING
almost 2 years ago - at 06/15/2023 10:03PM
We are currently experiencing an outage with our phone system, to contact support please chat with us via the support page or create a ticket and we will call you back.
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